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Frequently Asked Questions

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What is Kang Seoryun™?

Kang Seoryun is a curated digital platform that operates multiple creative and commercial labels, offering digital content, physical products and future product lines under a unified ecosystem.

What is Namiizme™?

Namiizme™ is a digital content label under Kang Seoryun, focused on curated Sims 4 custom content including builds, animations and pose packs.

What is Namiiman™?

Namiiman™ is an upcoming label under Kang Seoryun.

What am I actually purchasing?

You are purchasing early access to digital Content.

This means:

  • You receive immediate access upon purchase
  • The Content will be released for free later

You are purchasing a license to use, not ownership of the files.

Why does paid Content become free later?

This follows Electronic Arts’ guidelines for The Sims™ custom content.

Early access allows creators to:

  • Be compensated for their work
  • Continue producing high-quality content

After a reasonable period, the Content becomes publicly available. Learn more.

What payment methods do you accept?

We accept the following payment methods:

  • Visa
  • Mastercard
  • American Express (Amex)
  • Discover
  • JCB
  • Diners Club
  • Apple Pay
  • Google Pay

All payments are processed securely through trusted payment provider, Stripe Inc..

Can I share or re-upload the files?

No.

You may not:

  • Re-upload files
  • Share download links
  • Include Content in CC packs or bulk downloads

👉 Always share the official website link instead

Can I use your Content in my builds or Sims?

Yes, with conditions.

You may include Content in Mixed Content such as:

  • House builds
  • Sims
  • Story scenes

As long as:

  • It is part of a larger project, where individual file separation may not always be practical.
  • It is not redistributed as standalone files
  • Proper credit is provided where reasonably possible
What is “Mixed Content”?

Mixed Content refers to large-scale creative projects where multiple creators’ assets are used together.

Example:

  • A house with many custom content items
  • A Sim using multiple creators’ assets

Due to scale, individual file separation may not always be practical.

Can I edit or modify the Content?

Not by default.

If you wish to:

  • Adjust poses
  • Convert animations
  • Modify builds

👉 Please request permission via the contact form.

Do creators get paid from my purchase?

Yes, during the early access period.

Creators may receive compensation based on:

  • Platform agreements
  • Early access distribution models

Once Content becomes free, revenue distribution ends.

Why can’t I get a refund?

All digital Content is non-refundable because:

  • Files are delivered instantly
  • They cannot be returned

Exceptions may apply for:

  • Duplicate payments
  • Corrupted or unusable files
I lost my files. Can I download again?

Download access may be limited.

You are advised to:

👉 Save your files securely after download

Support may be provided at our discretion.

Why isn’t everything credited in builds?

Some builds contain a large volume of assets.

Because of this:

  • Full attribution may not always be possible
  • Credits are provided where reasonably available

If you are the creator; You may contact us for review and credit correction

What if someone steals your Content?

We enforce our rights under our Copyright & DMCA Policy.

Unauthorized use may result in:

  • Content removal
  • Platform action
  • Further enforcement where necessary
Is this affiliated with Electronic Arts?

No.

Kang Seoryun™ and its associated labels are independent and not affiliated with or endorsed by Electronic Arts.

All Content is created in compliance with EA’s guidelines.

Who do I contact for support or permissions?

You may contact us via the official website contact form.