TERMS OF SALE & USE

These Terms of Sale & Use govern access to and use of the website, platform, products, services, editorial content, submissions, features and related offerings made available by KANG SEORYUN™ through kangseoryun.com and any associated digital property operated under its control.

Please read these Terms carefully before accessing the Website, creating an account, placing an Order, purchasing or downloading any Product, submitting any material or otherwise using any part of the Website.

By accessing or using the Website, you acknowledge that you have read, understood and agreed to be bound by these Terms and all incorporated policies referred to below.

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1. Operator, Contracting Party and Brand Presentation

1.1 Brand and Operator

“KANG SEORYUN™”, “Kang Seoryun™”, “we”, “us” and “our” refer to the KANG SEORYUN™ house brand and the legal operator identified below, as the context requires.

1.2 Contracting Party

These Terms constitute a binding agreement between you and Solevaz Enterprise, a business registered in Malaysia under Registration No. IP0602800-M / 202403312940, with its principal place of business at Level 23, Exchange 106 Tower, Lingkaran TRX, Tun Razak Exchange, 55188 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia. For the purposes of these Terms, Solevaz Enterprise is the contracting party unless expressly stated otherwise. Solevaz Enterprise also maintains a Hong Kong office address at 86/F, International Commerce Centre, 1 Austin Road West, Kowloon, Hong Kong.

Official enquiries may be submitted through the contact form made available on the Website. The official contact e-mail address and telephone number of Solevaz Enterprise are set out on the Corporate Information page and, where applicable, in the Privacy Notice or other relevant legal pages.

1.3 Corporate Information

Further company particulars may be set out on our Corporate Information page. Where such page is published, it forms part of the legal information architecture of the Website and should be read together with these Terms.

1.4 Brand Use, Business Presentation and Associated Parties

References to KANG SEORYUN™, any brand, label, associated company, associated business, associated brand, associated project, collection, campaign, event, feature page or commercial material are made for brand presentation, editorial structure, commercial identification or operational arrangement only. Such references do not alter the legal contracting party unless expressly stated in writing.

1.5 No Automatic Legal Relationship

The appearance, listing, feature, mention or presentation of any associated company, associated business, associated brand, associated label, associated project, collaborator, supplier, product owner, sponsor, investor, event partner or other third party on the Website does not, by itself, create any ownership, employment, agency, franchise, joint venture, legal partnership, merger, subsidiary relationship or transfer of business ownership.
2. Scope of These Terms

2.1 These Terms apply to your access to and use of the Website and to any transaction, Order, account, submission, feature request, contributor interaction, Digital Product use, Physical Product purchase, early access arrangement, voucher or credit use, commercial enquiry, partnership enquiry, event enquiry, associated project, associated company page, associated brand page, Partner Product listing or other engagement with KANG SEORYUN™ conducted through or in connection with the Website.

2.2 These Terms apply unless a separate written agreement expressly governs the relevant transaction. Where a separate signed agreement applies, that agreement prevails to the extent of any inconsistency.

2.3 If you are acquiring products or services for business, trade, resale or operational use, additional or alternative terms may apply, including our Wholesale & B2B Terms or any quotation, supply agreement, invoice terms or written commercial arrangement issued for that purpose.

2.4 Where an associated company, associated business, associated brand, associated project, collaborator, product owner, supplier, event partner or other third party is involved in any Product, service, event, campaign, listing, feature or commercial arrangement, additional written terms, project-specific terms or partner-specific terms may apply.
3. Incorporated Policies and Page Hierarchy

3.1 The following pages, where published and applicable, are incorporated into and form part of these Terms:

3.2 Product pages, checkout pages, order summaries, order confirmations, pricing pages, shipping estimates, feature submission forms, creator application forms and other transaction-specific notices presented to you before completion of the relevant action also form part of the applicable contract to the extent relevant.

3.3 In the event of conflict, the following order of precedence applies unless expressly stated otherwise:

(a) a separate signed agreement;

(b) transaction-specific written terms issued for the relevant Order or arrangement;

(c) product-page or checkout-specific terms;

(d) the policy page directly governing the subject matter in question;

(e) these Terms.

3.4 Internal governance documents, founder acknowledgements, collaboration frameworks, operating notes, access records and internal platform documents are maintained for internal governance, compliance, planning and operational purposes only. They do not create rights for customers, users, shareholders, investors, creditors, employees, contractors, representatives, affiliates or other third parties unless expressly stated in a separate written agreement signed by the relevant contracting party.
4. Eligibility, Authority and Accounts

4.1 You must be legally capable of entering into a binding contract under applicable law to use the Website or place an Order.

4.2 If you use the Website on behalf of a company, organization, studio, label, collective, agency or other entity, you represent and warrant that you have authority to bind that entity to these Terms.

4.3 You are responsible for ensuring that any information you provide is accurate, current, complete and not misleading.

4.4 Where account registration is available, you are responsible for maintaining the confidentiality of your account credentials and for all activities conducted through your account.

4.5 We may suspend, restrict or terminate any account where we reasonably suspect fraud, abuse, unauthorized access, false information, infringement, prohibited activity, non-payment, chargeback misuse or breach of these Terms.
5. Definitions

5.1 In these Terms, unless the context otherwise requires, the following definitions apply.

5.2 Account means any registered user account on the Website.

5.3 Associated Company or Business means any company, business, registered entity, studio, founder-led entity, supplier, product owner, event operator, commercial party or organization presented, featured, linked, supported or otherwise connected to the Website by arrangement with KANG SEORYUN™.

5.4 Associated Brand means any public-facing name, trading style, studio name, brand identity or operating name used by an Associated Company or Business.

5.5 Associated Label means any label, sub-brand, collection, product line, creative imprint, editorial line or category identity connected to KANG SEORYUN™, an Associated Company or Business, or an Associated Brand.

5.6 Associated Project means any event, campaign, activation, launch, collaboration, editorial feature, commercial feature, sponsorship activity, investor-facing initiative, platform project or other project connected to the Website.

5.7 Business Customer means any person or entity acquiring goods, services, licences or access for business, trade, resale, commercial production, organizational use or professional deployment rather than personal consumer use.

5.8 Content means all text, graphics, layouts, visuals, designs, logos, marks, photographs, renders, editorials, blog posts, features, interviews, audio, video, downloads, lookbooks, submissions, metadata, software elements, documents and other material made available on or through the Website.

5.9 Digital Product means any downloadable or digitally delivered item, including without limitation animation packs, pose packs, digital assets, files, documents, memberships, digital releases, early access releases, downloadable content or similar intangible offerings.

5.10 Editorial Content means articles, lookbooks, interviews, artist features, editorial pages, visual features, promotional features, blog content and associated materials published by or through KANG SEORYUN™.

5.11 House Label means any label, brand, collection, product line, editorial direction or platform property owned, operated, controlled or directly managed by KANG SEORYUN™ or Solevaz Enterprise, unless expressly stated otherwise.

5.12 Made-to-Order Product means any Product manufactured, sourced, assembled, customized, allocated or fulfilled after Order placement or by special arrangement, whether or not described as pre-order, made-to-order, custom-order or limited-run.

5.13 Order means any request, submission or instruction placed through the Website for the purchase, reservation, licensing, download or supply of a Product or service.

5.14 Partner Product means any Product listed, promoted, sold, supplied, fulfilled, presented or made available through the Website where the relevant product owner, supplier, manufacturer, Associated Company or Business, Associated Brand, collaborator or responsible party may be a person or entity other than KANG SEORYUN™ or Solevaz Enterprise.

5.15 Physical Product means any tangible product, including without limitation apparel, footwear, handbags, accessories, lifestyle goods, merchandise, printed items, packaged goods, food, beverage, nutrition-related product, event merchandise or any other physical item offered through the Website.

5.16 Product means any Digital Product, Physical Product, Partner Product, service, access right, membership, voucher, credit or other offering made available through the Website.

5.17 Website means kangseoryun.com and any page, subdomain, storefront, feature page, checkout environment or connected digital property operated by KANG SEORYUN™.

5.18 you and your mean the individual or entity accessing or using the Website or entering into a transaction under these Terms.
6. Website Nature, Commercial Identity and Platform Structure

6.1 KANG SEORYUN™ operates as an independent house platform and may, depending on the relevant product line or activity, act as brand owner, seller, licensor, publisher, curator, editorial platform, trading house, distributor, supplier, commissioning party or operational intermediary.

6.2 Unless expressly stated otherwise in writing, no part of the Website should be interpreted as a blanket representation that KANG SEORYUN™ is the manufacturer of every Product displayed or offered through the Website.

6.3 Product origin, manufacturing arrangements, fulfilment arrangements, supplier identity, distribution structure and operational model may vary by Product or category and may be further described on the relevant product page, shipping page, packaging, Order documentation or supporting policy.

6.4 Product images, descriptions, editorial context, styling presentations, feature pages, simulated usage references and promotional materials are intended to describe or present the Product as accurately as reasonably practicable. However, variations in color, scale, texture, display calibration, packaging, fit, finish, presentation or minor non-material details may occur.

6.5 KANG SEORYUN™ may present House Labels, Associated Companies or Businesses, Associated Brands, Associated Labels, Associated Projects, Partner Products, editorial features and commercial initiatives through the Website.

6.6 Unless expressly stated otherwise in writing, each Associated Company or Business remains separately owned, operated, managed and responsible for its own business, products, services, operations, obligations, statements, registrations, permits, licences and liabilities.

6.7 The appearance of any Associated Company or Business, Associated Brand, Associated Label, Associated Project or Partner Product on the Website does not merge ownership, assets, liabilities, revenue, data, intellectual property, goodwill, management rights, operations or decision-making authority between KANG SEORYUN™ and any other party.

6.8 No person connected to any Associated Company or Business, Associated Brand, Associated Label, Associated Project or collaborator acquires any right, control, access, authority, claim, benefit or entitlement over KANG SEORYUN™, Solevaz Enterprise, any House Label, the Website, platform systems, proprietary materials, commercial relationships, business assets or operations unless expressly agreed in writing.

6.9 KANG SEORYUN™ retains control over the Website, platform structure, editorial presentation, design direction, customer experience, account systems, data systems, public wording and platform standards unless expressly agreed otherwise in writing.

6.10 Where KANG SEORYUN™ presents, supports, coordinates, promotes or hosts information relating to an Associated Company or Business, Associated Brand, Associated Label, Associated Project or Partner Product, the responsible party, seller, supplier, product owner, organizer, service provider, event operator or contracting party may differ depending on the relevant Product, project, event, campaign or written arrangement.
7. Website Information, Mandatory Disclosures and Product Pages

7.1 KANG SEORYUN™ intends that the Website, checkout flow, policy pages, product pages and order confirmations together provide the material information reasonably required for an informed transaction, including seller identity, contact information, relevant product characteristics, pricing information, payment methods, applicable terms and estimated fulfilment or delivery timing where relevant.

7.2 You are responsible for reviewing all relevant information presented before placing an Order, including the product page, pricing information, variant selection, fulfilment notes, policy links and any warning, eligibility, compatibility or category-specific notice.

7.3 If any information appears incomplete, inconsistent or materially unclear, you should contact us before placing your Order.
8. Orders, Error Correction and Acknowledgement of Receipt

8.1 The Website may provide one or more review steps before completion of checkout to enable you to review and correct Order details.

8.2 You are responsible for checking your Order carefully before submission, including product selection, quantity, digital or physical format, size, color, address, e-mail address, billing details and any made-to-order or early access designation.

8.3 Following submission of an Order, the Website may issue an automated acknowledgement, confirmation e-mail or payment receipt. Such communication acknowledges receipt of your Order and does not by itself constitute final acceptance of the Order.

8.4 We reserve the right to accept, reject, limit, cancel, combine, split, delay, verify or refuse any Order at our sole discretion, including where there is:

  • suspected fraud or unauthorized payment activity;
  • pricing error;
  • stock or allocation issue;
  • rights clearance issue;
  • incompatibility or category restriction;
  • shipping or destination limitation;
  • breach of these Terms;
  • legal or regulatory concern.

8.5 If you discover an error after submission of an Order, you must contact us promptly. We may, where operationally possible, assist with correction. However, once an Order enters processing, allocation, fulfilment, download release, customization or dispatch, changes may no longer be possible.
9. Pricing, Currency, Taxes, Duties and Payment

9.1 All prices displayed on the Website are stated in the currency indicated on the relevant page or checkout.

9.2 Unless expressly stated otherwise, prices may exclude shipping charges, insurance, customs duties, import duties, local taxes, transaction fees, foreign-exchange fees or other charges imposed by payment providers, couriers, border authorities or third parties.

9.3 You are responsible for any customs duties, import taxes, handling charges, brokerage fees, local levies or other destination-based charges unless we expressly state otherwise in writing.

9.4 We may change prices, currency display, available payment methods, promotional structures, discount conditions, loyalty conditions, voucher applicability or product availability at any time before Order confirmation.

9.5 If a pricing error, system error, manifest typographical error, currency conversion error or checkout malfunction results in a materially incorrect price, we may cancel the affected Order and refund any amount paid unless we elect to honour the Order at our discretion.

9.6 Payment must be made using an approved payment method. By submitting payment details, you represent and warrant that you are authorized to use the selected payment method.

9.7 We may use third-party payment processors. Payment processing is subject to the terms, privacy practices and operational rules of those processors in addition to these Terms.
10. Digital Products, Limited Licence and Personal Use Only

10.1 Subject to full payment, ongoing compliance with these Terms and any applicable product-specific terms, KANG SEORYUN™ grants you a limited, revocable, non-exclusive, non-transferable, non-sublicensable licence to access and use the relevant Digital Product strictly for your personal, non-commercial use.

10.2 Unless expressly permitted in writing, you must not:

  • redistribute, re-upload, repackage, resell, sublicense, rent, lease, lend, share, transfer or commercially exploit any Digital Product;
  • claim authorship, ownership or original creation of any Digital Product;
  • make any Digital Product available on forums, cloud folders, drive links, archive pages, content packs, conversion packs, membership groups, download sites or any other public or semi-public channel;
  • extract, decompile, disassemble, reverse engineer, mass-convert or otherwise misuse any Digital Product except to the limited extent non-excludable law permits and only where such permission cannot lawfully be excluded;
  • remove watermarks, notices, identifiers, metadata, branding or rights-management information.

10.3 You may make minor technical adjustments to a Digital Product solely where reasonably necessary to correct clipping, fitting, alignment, positioning, rigging or compatibility issues affecting your own use environment, your own Sim or your own styling configuration. Any such adjustment remains strictly for your personal, non-commercial use and does not authorize redistribution of the original or modified files.

10.4 Permitted personal-use outputs may include screenshots, renders, storytelling images, personal social media posts, videos, machinima and similar personal, non-commercial creative use, provided that the underlying Digital Product itself is not redistributed and no prohibited commercial exploitation occurs.

10.5 Where a Digital Product is intended for use with a third-party game, platform, launcher, mod environment, marketplace or publisher ecosystem, your use also remains subject to the rules, end-user terms, mod policies and intellectual property rights of the relevant third party. Nothing in these Terms grants you any right in any third-party game, platform, engine, brand, mark, audiovisual work or other third-party property.

10.6 Access to Digital Products may be immediate, time-limited, staged, early-access based, membership-linked or otherwise category-specific as stated on the relevant product page or in the Early Access Policy.

10.7 Except to the extent required by applicable law or expressly stated otherwise, Digital Product purchases are final and non-refundable once the Digital Product has been made available for download, access, streaming, viewing, release or delivery.
11. Physical Products, Product Variations and Availability

11.1 Physical Products may be offered directly by KANG SEORYUN™ or through approved operational arrangements involving manufacturers, suppliers, fulfilment centres, trading partners, warehouses, packers, couriers or other service providers.

11.2 Availability shown on the Website may be approximate, staged, allocated, pre-order based, made-to-order based or otherwise subject to confirmation.

11.3 We may revise packaging, shipping configuration, inserts, care cards, product presentation, batch characteristics or minor non-material product details without prior notice, provided such revisions do not materially alter the core identity of the Product purchased.

11.4 Where measurements, size guides, fit notes, material notes or compatibility notes are provided, they are intended as guidance and not as guarantees unless expressly stated otherwise.

11.5 Physical Products may include Partner Products or products connected to an Associated Company or Business, Associated Brand, supplier, product owner, event partner or commercial arrangement. Where applicable, the relevant product page, checkout notice, policy page or written arrangement may identify additional product-specific responsibilities or terms.

11.6 Unless expressly stated otherwise, the relevant product owner, supplier, manufacturer or responsible party remains responsible for the accuracy of product information supplied by that party, including product specifications, ingredients, warnings, usage instructions, stock position, certifications, packaging statements, fulfilment representations and legally required disclosures.

11.7 Food, beverage, nutrition-related, wellness-related, fitness-related or event-related products must not be understood as medical advice, treatment, cure, disease-prevention claim, guaranteed performance claim, guaranteed body-composition claim or health guarantee unless expressly stated and lawfully supported.
12. Made-to-Order, Pre-Order and Allocation-Based Products

12.1 Certain Products may be sold on a made-to-order, pre-order, limited-run, batch-release, allocation or production-linked basis.

12.2 By placing such an Order, you acknowledge that production, sourcing, customization, assembly, rights clearance, supplier coordination, manufacturing timing, transit timing or allocation timing may materially affect fulfilment timelines.

12.3 Any timeline provided for a Made-to-Order Product is an estimate unless expressly stated as a guaranteed deadline.

12.4 Cancellation, amendment, refund, substitution, allocation and delay rules for such Products may be governed by the relevant product page and the Made-to-Order Policy.

12.5 We reserve the right to cancel or decline a made-to-order or pre-order transaction where fulfilment becomes commercially impracticable, legally restricted, supply-constrained, rights-impaired or otherwise impossible. In such case, our liability will be limited to refunding the amount actually paid for the affected Order unless non-excludable law requires otherwise.
13. Shipping, Delivery, Risk and Title

13.1 Shipping, dispatch, transit, collection, customs handling, failed delivery, redelivery, refused shipment, split shipment, delivery estimates, risk allocation and delivery-related matters are governed by our Shipping & Delivery Policy.

13.2 Delivery times are estimates unless expressly stated otherwise. Delays may occur due to customs clearance, weather, carrier delays, address issues, force majeure, stock issues, production delays or other operational constraints outside our direct control.

13.3 Unless otherwise stated in the Shipping & Delivery Policy or required by applicable law, risk in Physical Products passes upon delivery to the address provided by you, successful collection or such other delivery point as we specify for the relevant transaction.

13.4 Legal title to Physical Products passes only upon receipt of full cleared payment and, where applicable, completion of delivery or collection formalities, unless non-excludable law provides otherwise.
14. Returns, Exchanges, Refunds, Credits and Vouchers

14.1 Returns, exchanges, eligibility windows, final-sale categories, digital exclusions, defective item procedures, store credit, promotional adjustments and refund processing are governed by our Returns & Exchanges Policy, Warranty, Defects & Claims Policy and Credits & Vouchers Terms, as applicable.

14.2 Store credits, promotional credits, gift vouchers, loyalty credits or other account-based value mechanisms are not legal tender, are not bank deposits and are not property rights separate from the applicable policy terms. They may be subject to issuance conditions, expiry, revocation, anti-fraud rules, minimum spend conditions, non-transferability or other stated restrictions.

14.3 Nothing in these Terms excludes or limits any non-excludable right of a consumer to statutory remedies under applicable law in relation to defective goods, non-conforming goods or qualifying service failures.
15. Wholesale, Trade and B2B Transactions

15.1 If you are a Business Customer or are purchasing, enquiring or participating for resale, stockist supply, commercial deployment, studio use, organizational use, event use, editorial production, client service delivery, sponsorship, brand activation, associated project participation, Partner Product listing, investor discussion, vendor participation or any other business purpose, our Wholesale & B2B Terms, Sponsorship & Commercial Partnership Terms or other written commercial terms may apply.

15.2 We may require separate onboarding, approval, quotation acceptance, deposit terms, purchase order confirmation, credit review, trade references, minimum order quantities and supply-specific terms before accepting any B2B transaction.

15.3 Consumer-facing policies on returns, cooling-off expectations, consumer remedies, promotional credits or other retail mechanisms may not apply, or may apply differently, to B2B transactions except where mandatory law requires otherwise.

15.4 Any sponsorship package, investor discussion, event participation, brand activation, commercial collaboration, associated project, Partner Product listing, revenue sharing, commission, platform fee, vendor fee or commercial deliverable shall be non-binding unless accepted or confirmed by us in writing or governed by a separate written arrangement.
16. Editorial Content, Features, Blogs, Interviews and Creative Pages

16.1 The Website may publish Editorial Content including articles, interviews, artist features, lookbooks, creator spotlights, visual editorials, promotional features and related material.

16.2 Editorial Content is governed by our Editorial, Features & Disclosures Policy and, where relevant, our Feature Requests page, Creator Application page and Contributor Terms.

16.3 Unless expressly stated otherwise, Editorial Content is provided for informational, cultural, promotional, artistic, brand or editorial purposes and does not constitute legal advice, professional advice, investment advice, medical advice or a guarantee regarding any person, product, service or third party.

16.4 We reserve full editorial discretion over the planning, selection, framing, editing, correction, publication, withdrawal, formatting, labelling and removal of Editorial Content.

16.5 Editorial Content may include partner features, associated company features, associated brand features, associated project features, sponsor-supported features, event coverage, founder announcements, platform updates, commercial features or public-facing associated materials. Unless expressly stated otherwise, such content is published for editorial, informational, promotional, cultural, commercial or platform presentation purposes and does not create ownership, agency, endorsement, employment, investment advice, sponsorship acceptance or legal partnership.
17. Submissions, Feature Requests, Creator Application and Contributor Materials

17.1 If you submit any material to KANG SEORYUN™, including photographs, texts, bios, media kits, videos, interviews, pitches, concepts, visuals, designs, comments, creator applications, feature requests, audition materials, press releases, logos, brand assets, product information, commercial materials, event materials or other content, you represent and warrant that:

  • you own the material or have all rights, permissions and consents necessary to submit it;
  • the submission does not infringe any copyright, trademark, privacy, publicity, confidentiality, contractual, performer, database or other right of any third party;
  • the submission is not unlawful, defamatory, misleading, maliciously false, abusive, obscene or otherwise objectionable;
  • any personal data included has been lawfully provided and may lawfully be processed for the relevant purpose.

17.2 Additional rights and obligations concerning submissions may be set out in our Contributor Terms, Feature Requests page, Creator Application page or in a separate written release or contributor agreement.

17.3 We may require signed release documents, artist feature releases, model or likeness releases, rights-clearance documents, permissions, credit instructions or other supporting paperwork before publishing or using any submitted material.

17.4 Submission of material does not guarantee publication, acceptance, continued publication, compensation, future collaboration, commercial release or any specific editorial treatment.

17.5 Any Associated Company or Business, Associated Brand, product owner, supplier, event partner, sponsor, investor, collaborator or contributor submitting materials to us confirms that it has the right and authority to provide such materials and to permit their use for the relevant Website, editorial, promotional, commercial, event, platform or associated project purpose.
18. Intellectual Property, Trademarks and Ownership

18.1 Unless otherwise stated, the Website and all Content are owned by or licensed to KANG SEORYUN™ and are protected by copyright, trademark, design, passing off, database, confidential information, contractual and other applicable laws and rights.

18.2 KANG SEORYUN™, NAMIIMAN™, NAMIIZME™, KANG SEORYUN Magazine, Kang Society™ and any other marks, logos, stylized identifiers, brand assets, slogans, page names, trade dress, editorial structures, platform structures or source identifiers used by us are proprietary to their respective owner. No licence or right to use any such mark or asset is granted except as expressly stated in writing.

18.3 You must not copy, scrape, mirror, republish, commercially exploit, frame, archive, reproduce, adapt, extract, broadcast, distribute or create derivative works from the Website or its Content except as expressly permitted by these Terms or by prior written consent.

18.4 Product purchase does not transfer any intellectual property ownership unless expressly stated in writing.

18.5 Brand assets, logos, marks, photographs, names, product information, biographies, event materials, commercial materials or other intellectual property belonging to an Associated Company or Business, Associated Brand, supplier, product owner, event partner, sponsor, investor, collaborator or contributor remain owned by their respective owner unless expressly transferred in writing.

18.6 Publication, listing, formatting, presentation, editing, cropping, hosting, feature placement or use of third-party or collaborator materials on the Website does not transfer ownership of such materials to KANG SEORYUN™ unless expressly agreed in writing.

18.7 No user, Associated Company or Business, Associated Brand, Associated Label, collaborator or third party may use, copy, register, claim, reproduce, imitate, adapt, interfere with or derive rights from KANG SEORYUN™ platform presentation, goodwill, trade dress, domain, public materials or brand presentation without prior written consent.
19. Copyright Complaints and Rights Enforcement

19.1 We respect intellectual property rights and expect users, contributors, creators, suppliers, partners and featured persons to do the same.

19.2 Complaints regarding alleged copyright infringement, unauthorized reposting, rights violations, misuse of creator materials or takedown requests should be submitted in accordance with our Copyright & DMCA Policy.

19.3 We reserve the right to remove, restrict, suspend, archive, preserve evidence of or otherwise act upon allegedly infringing or unlawful content at our discretion and in accordance with applicable law, platform obligations, rights-holder communications, internal review procedures or compliance requirements.
20. Prohibited Conduct

20.1 You must not use the Website or any Product to:

  • infringe any intellectual property or proprietary right;
  • violate any law or regulation;
  • commit fraud, chargeback abuse, phishing, impersonation, spam, data scraping, unauthorized automation, credential stuffing, denial-of-service activity or other abusive conduct;
  • interfere with Website security, functionality, access controls, download controls, anti-bot systems, rights-management tools or operational infrastructure;
  • upload or transmit malicious code, harmful scripts, ransomware, spyware, tracking tools or unauthorized payloads;
  • submit false information, forged credentials, fraudulent business information or misleading identity details;
  • use the Website or any Product in a manner that is defamatory, abusive, discriminatory, exploitative, harassing, threatening, unlawful or reputationally harmful.
  • falsely claim to represent, own, control, manage, operate, sponsor, invest in or be authorized by KANG SEORYUN™, Solevaz Enterprise, any House Label, any Associated Company or Business, any Associated Brand, any Associated Label or any Associated Project;
  • claim rights, access, ownership, revenue, data, platform authority or commercial entitlement through an Associated Company or Business, Associated Brand, Associated Label, Associated Project or related party unless expressly authorized in writing;
  • scrape, export, copy, misuse, harvest or attempt to obtain Website data, account data, business information, restricted commercial information, platform materials or non-public information;
  • submit, publish or cause to be published false, misleading, unauthorized or reputationally harmful statements regarding KANG SEORYUN™, any House Label, any Associated Company or Business, any Associated Brand, any Associated Label, any Associated Project or any person connected to them;
  • use any Product, listing, feature, submission channel, collaboration channel, commercial channel or contact form for unlawful solicitation, unauthorized representation, harassment, public dispute escalation, impersonation, data misuse or commercial interference.
21. Third-Party Services, External Platforms and Linked Environments

21.1 The Website may integrate with or refer to third-party services including payment processors, couriers, marketplaces, social media platforms, embedded media platforms, e-mail providers, cloud tools, games, engines, analytics tools, content hosts and external websites.

21.2 We do not control and are not responsible for the acts, omissions, availability, terms, data practices, content, policies or security of such third parties except to the extent required by applicable law.

21.3 Your use of third-party services may be subject to separate terms and privacy policies imposed by those third parties.
22. Privacy, Cookies and Data Protection

22.1 We process personal data in accordance with our Privacy Notice and Cookie Notice, as updated from time to time.

22.2 By using the Website, placing an Order, submitting an enquiry or engaging with any Website feature, you acknowledge that your personal data may be collected, used, disclosed, stored, transferred, retained and otherwise processed for purposes including account management, order fulfilment, payments, fraud prevention, customer service, editorial administration, feature handling, creator management, commercial enquiries, event enquiries, associated project administration, Partner Product administration, contributor handling, compliance, dispute handling and operational record-keeping, as more fully described in the Privacy Notice.

22.3 Cross-border transfers of personal data may occur where required for fulfilment, hosting, technology operations, communications, payments, customer support, vendor support, rights management, editorial publication or other legitimate operational purposes, subject to applicable law and our internal data-governance controls.
23. Availability, Changes to Website and Suspension of Offerings

23.1 We may modify, suspend, discontinue, re-stage, restructure, archive or remove any part of the Website, any Product, Partner Product, category, editorial page, associated company page, associated brand page, associated label page, associated project page, event page, program, policy-linked offering or functionality at any time.

23.2 We do not guarantee uninterrupted availability of the Website or any Product, nor do we guarantee that any file, download, account service, editorial page or feature request channel will remain available indefinitely.

23.3 We may apply maintenance windows, access controls, region restrictions, anti-fraud measures, download limits, inventory controls or temporary service restrictions where reasonably necessary.

23.4 Website updates, associated company updates, associated brand updates, associated project updates, platform restructuring, staged publication, collaboration changes, partner listing changes, event changes or temporary content limitations may occur without prior notice where we consider such action necessary for operational, legal, editorial, commercial, data protection, brand protection, risk management or platform development reasons.
24. Statutory Rights, Consumer Guarantees and No Unlawful Exclusion

24.1 Nothing in these Terms excludes, limits, waives or purports to exclude, limit or waive any right, guarantee, remedy or protection that cannot lawfully be excluded or limited under applicable law.

24.2 Where mandatory consumer protection law applies, your non-excludable rights remain unaffected..

24.3 Any disclaimer, limitation, exclusion or policy mechanism in these Terms shall be interpreted subject to this section.
25. Disclaimers

25.1 Except to the extent of non-excludable rights, the Website and its Content are made available on an “as is” and “as available” basis.

25.2 We do not warrant that:

  • the Website will be uninterrupted, error-free, secure or free of harmful code;
  • all Content will be complete, current or free of typographical or editorial error;
  • any Product will meet every subjective expectation, styling preference, compatibility assumption or non-disclosed use scenario;
  • any feature request, creator application, editorial submission or contributor pitch will be accepted or responded to within any particular timeframe.

25.3 Product compatibility, game compatibility, software compatibility, platform compatibility, fit, color rendering and user-environment performance may vary depending on system setup, versioning, third-party updates, screen calibration, body configurations or styling combinations.

25.4 We do not guarantee that any commercial enquiry, investor enquiry, event enquiry, associated project, associated collaboration, Partner Product listing, editorial feature, public announcement, campaign, event, commercial opportunity or associated presentation will proceed, remain available, generate revenue, secure investment, obtain sponsorship, create publicity, produce sales, reach any audience target or result in any specific commercial outcome.
26. Limitation of Liability

26.1 To the fullest extent permitted by applicable law, KANG SEORYUN™ and its officers, owners, employees, contractors, agents, service providers, editors, contributors, licensors and operational partners shall not be liable for any indirect, incidental, consequential, special, exemplary, punitive, reputational, goodwill, data-loss, business-interruption, opportunity-loss or profit-loss damages arising out of or in connection with the Website, any Product, any delay, any unavailability, any editorial decision, any submission outcome or these Terms.

26.2 To the fullest extent permitted by applicable law, our total aggregate liability arising out of or in connection with any claim relating to a Product or transaction shall not exceed the amount actually paid by you to us for the specific Product or transaction directly giving rise to the claim.

26.3 Sections 26.1 and 26.2 do not apply to the extent prohibited by law, including where mandatory consumer protections or non-excludable remedies apply.

26.4 To the fullest extent permitted by applicable law, KANG SEORYUN™ shall not be liable for the acts, omissions, debts, liabilities, internal disputes, product claims, fulfilment failures, event issues, staffing issues, operational issues, permits, licences, tax matters, statements, representations, conduct or obligations of any Associated Company or Business, Associated Brand, sponsor, investor, supplier, product owner, event partner, vendor, contributor or third party, except to the extent KANG SEORYUN™ has expressly accepted responsibility in writing or such liability cannot lawfully be excluded.
27. Indemnity

27.1 To the fullest extent permitted by applicable law, you agree to indemnify, defend and hold harmless KANG SEORYUN™ and its officers, owners, employees, contractors, agents, editors, licensors and service providers from and against any claim, demand, proceeding, loss, damage, liability, cost or expense, including reasonable legal fees, arising from or relating to:

  • your breach of these Terms;
  • your misuse of the Website or any Product;
  • your infringement of any third-party right;
  • any material submitted by you;
  • any false representation, fraudulent act or unlawful conduct by you.
  • any unauthorized submission or use of logos, brand assets, photographs, biographies, product information, event materials, commercial materials or collaborator materials;
  • any false, misleading, unlawful or unsupported product claim, health claim, performance claim, event claim, commercial claim, partnership claim or affiliation claim made or supplied by you;
  • any misuse of Website access, platform access, business information, non-public information, commercial materials or confidential information;
  • any claim arising from your unauthorized representation of KANG SEORYUN™, any House Label, any Associated Company or Business, any Associated Brand, any Associated Label or any Associated Project.

27.2 This section shall be interpreted reasonably and shall not apply to the extent the relevant claim arises solely from our own unlawful conduct where indemnity would be unenforceable under applicable law.
28. Suspension, Cancellation and Termination

28.1 We may suspend or terminate your access to the Website, any Account, any Product licence or any order-processing relationship if you breach these Terms or if we reasonably consider suspension or termination necessary for security, legal compliance, fraud prevention, rights protection, operational integrity or risk management.

28.2 Termination of access does not extinguish accrued rights, payment obligations, infringement claims, confidentiality obligations, intellectual property rights, indemnity obligations or any clause intended by its nature to survive termination.

28.3 We may preserve records, transactional logs, submission materials, correspondence and enforcement evidence as reasonably necessary for compliance, dispute handling, audit, tax, fraud prevention or legal response purposes, subject to applicable law and our retention controls.

28.4 We may suspend, remove, restrict, archive, revise, decline or terminate any associated company page, associated brand page, associated label page, Partner Product listing, associated project page, event page, commercial material, collaborator material, submission, feature, access permission or commercial presentation where we reasonably consider such action necessary for legal compliance, rights protection, data protection, brand protection, risk management, internal dispute management, platform integrity, customer protection or operational reasons.
29. Electronic Communications, Notices and Records

29.1 You consent to receive communications from us electronically, including by e-mail, account notice, checkout notice, policy page publication or other electronic means.

29.2 Electronic records, acknowledgements, Order confirmations, receipts, account notices, policy updates and other communications may satisfy legal communication requirements to the extent permitted by applicable law.

29.3 You must ensure that your e-mail address and contact information remain accurate and capable of receiving communications relevant to your account or transaction.
30. Complaints, Customer Support and Consumer Redress

30.1 If you have a complaint regarding a Product, Order, account, policy issue, feature request, rights concern, editorial correction or other Website matter, you should contact us first using the official contact details stated on the Website.

30.2 We may maintain complaint-handling channels and internal escalation procedures for customer support, privacy matters, takedown requests, editorial corrections and transaction issues.

30.3 Nothing in this Policy excludes, limits or waives any non-excludable right or remedy available to a consumer under applicable law.

30.4 Where a complaint, enquiry or dispute relates to a Partner Product, Associated Company or Business, Associated Brand, Associated Project, event, vendor arrangement, third-party service or project involving another responsible party, we may refer, route or coordinate the matter with the relevant responsible party. KANG SEORYUN™ may assist with communication where appropriate, but such assistance does not make KANG SEORYUN™ automatically responsible for matters belonging to another party.
31. Governing Law and Jurisdiction

31.1 These Terms and any non-contractual obligations arising out of or in connection with them shall be governed by the laws of Malaysia, unless mandatory law of another jurisdiction applies and cannot lawfully be excluded.

31.2 Subject to section 30 and any mandatory consumer rights, the courts of Malaysia shall have jurisdiction over disputes arising out of or relating to these Terms.

31.3 Nothing in this section prevents a consumer from relying on any mandatory rights or statutory forum that cannot lawfully be excluded.
32. Amendments to These Terms

32.1 We may amend, revise, replace, supplement or update these Terms at any time by publishing the revised version on the Website.

32.2 The version in force at the time of your Order or relevant use shall generally apply to that transaction, unless the updated version is required by law, regulatory change, security necessity, operational necessity or is otherwise expressly stated to apply prospectively.

32.3 Your continued use of the Website after publication of updated Terms constitutes acceptance of the revised Terms to the extent permitted by applicable law.

32.4 We may update these Terms to reflect platform restructuring, associated companies, associated brands, associated labels, associated projects, new labels, commercial features, investor features, event features, Partner Products, commercial partnerships, policy changes, legal changes, operational changes, technology changes or changes to how the Website is presented or administered.
33. General Provisions

33.1 Severability

If any provision of these Terms is held to be unlawful, invalid, void or unenforceable, that provision shall be construed as narrowly as necessary and the remaining provisions shall remain in full force and effect.

33.2 No Waiver

Failure by KANG SEORYUN™ to enforce any provision shall not constitute a waiver of that provision or of any other provision.

33.3 Assignment

You may not assign, transfer, sublicense or otherwise dispose of any rights or obligations under these Terms without our prior written consent. We may assign or transfer our rights and obligations under these Terms as part of a restructuring, asset transfer, business sale, internal group arrangement, outsourcing, merger, corporate reorganization or similar transaction, subject to applicable law.

33.4 Force Majeure

We shall not be liable for delay, non-performance, interruption or inability to perform arising from causes beyond our reasonable control including natural disasters, epidemics, war, civil unrest, labour disruption, cyber incidents, utility failure, platform outages, customs disruption, transport interruption, governmental action or supplier failure.

33.5 Entire Agreement

These Terms, together with all incorporated policies and applicable transaction-specific terms, constitute the entire agreement between you and us in relation to the relevant subject matter, except where a separate written agreement expressly applies.

33.6 Language

If these Terms are translated, the English version shall prevail to the extent permitted by law unless another language version is expressly stated to govern.

33.7 No Third-Party Rights

No person who is not a party to these Terms shall have any right to enforce, rely on or claim benefit under these Terms unless expressly stated in writing by KANG SEORYUN™ or Solevaz Enterprise. Without limitation, no person connected to any Associated Company or Business, Associated Brand, Associated Label, Associated Project, sponsor, supplier, product owner, event partner, vendor or contributor shall acquire rights under these Terms merely because of any Website listing, association, collaboration, platform presentation, Product listing, event, campaign, commercial material or public mention.
34. Contact

34.1 For legal notices, customer support, complaints, order issues, correction requests, privacy matters, editorial issues, takedown notices, feature requests, creator matters or general enquiries, official enquiries may be submitted through the contact form made available on the Website.